All-In-One Social Media Management Tool for Customer Success Teams

With Social Champ, you can empower your support team to respond instantly, share helpful content, and track interactions across every platform.

Built for Teams. Trusted by Businesses.

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Need a Smarter Way to Handle Social Media for Customer Success?

Strengthen Customer Relationships With Social Champ

Assign Roles and Responsibilities With Ease

Assign Roles and Responsibilities With Ease

Simplify collaboration between your customer success, product, and support teams using Social Champ. Assign roles, manage approvals, and streamline workflows from one dashboard.

  • Give customer success managers publishing or approval rights as needed
  • Maintain visibility over every content changes and updates
  • Eliminate confusion with clearly defined responsibilities

Foster Engagement and Support Your Community

Foster Engagement and Support Your Community

Handle client interactions seamlessly across platforms with Social Champ. Build stronger relationships and respond to concerns before they escalate.

  • Centralize all social messages, DMs, and comments in one smart inbox
  • Reply to clients faster and boost satisfaction scores
  • Catch early signs of churn through real-time conversation tracking

Easily Upload Multiple Posts at Once

Easily Upload Multiple Posts at Once

Maintain consistent client success messaging by planning and scheduling content in advance. Perfect for sharing onboarding tips, feature updates, or support FAQs regularly.

  • Upload dozens of help-focused posts with just a few clicks
  • Maintain a steady flow of client-facing content across platforms
  • Avoid last-minute scrambles with a well-stocked posting queue

Your Social Media Management Powerhouse for Customer Success

Time Zone Management

Time Zone Management

Schedule support content at the right time for every client, no matter the region.

White-Label Reporting

White-Label Reporting

Share branded reports to show the impact of your customer success strategy.

AI-Suggested Time

AI-Suggested Time

Reach your customers when they’re most active with AI recommendations.

Media Library

Media Library

Keep all your branded visuals and tutorials organized in one central library.

Shared Calendar

Shared Calendar

Organize your monthly client-facing posts in a clean, drag-and-drop calendar.

Hashtag Manager

Hashtag Manager

Use and manage sets of hashtags for different client segments and support topics.

Speed up Your Workflow

Integrations

No Need to Switch -
Your Favorite Tools Work Where You Work!

You no longer have to jump between apps. Social Champ’s integrations enable you to use your favorite tools within the app.

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We Believe You’ll Like Us & Here’s Why

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Intuitive and Easy to Use

Social Champ's intuitive UI/UX makes team collaboration a breeze, saving you 50% of content creation time!

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Top-Tier Customer Support

Don't worry; we've got your back! Our support team boasts a 96% satisfaction rating and aims to respond within 30 minutes.

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Cost-Effective Pricing

Social Champ offers transparent pricing with no hidden costs, leading to an average savings of 30% for SMBs.

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Caroline Tremblay

Owner & Content Director, Owl & Pen LLC

“There are so many great things about Social Champ! The most important to us is being able to see the post preview while authoring content. Also, I love the ability to customize each post, approve posts as part of our workflow, and see everything in calendar mode.”

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Russ Fordyce

Managing Director, Business Intelligence Group

“I had a recent engagement with support around using Emoji in bulk imports after it failed the first time. Unlike when I ran into the same issue on another platform, the support person actually ran down the answer as to why the error happened and provided details of how Social Champ is programmed so I can use the right Emoji, the right way.”

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Paolo Carner

Founder, CTO | Bare Cybersecurity

““Being a new company, we simply cannot afford to have a dedicated marketing team, so we rely on automation. Social Champ’s features were essential to our purpose, we particularly value post-scheduling and the ability to import content from RSS feeds. It’s an easy way to automate and deliver on our marketing needs!"

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Put Customer Success on Autopilot! ​

Automate replies, schedule helpful content, and never miss a message again—with Social Champ for customer success.

Frequently Asked Questions

How Can Social Champ Help With Customer Success on Social Media?

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Social Champ for customer success enables you to manage client conversations, share helpful content, and monitor sentiment across all your social platforms—all from a single dashboard.

Does Social Champ Support Collaboration Across Teams?

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It does. You can assign roles, manage approvals, and work with marketing, product, and support teams, keeping everyone aligned on your customer communication strategy.

Can I Automate Responses or Content Related to Customer Success?

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Yes! Social Champ enables you to automate helpful content, schedule repeat posts, and utilize Auto RSS for sharing blog updates or support articles.