iHeartDigital is a marketing agency that combines a team of strategic partners that help brands grow with clarity, creativity, and purpose.
“From content that connects to campaigns that convert, everything we do is designed to help businesses thrive in a fast-changing digital world. What sets us apart is how we blend public relations with digital marketing — amplifying your brand’s voice, building trust, and creating meaningful visibility. Everything we do is made with love.”
As the agency expanded, managing multiple clients’ social media accounts became a growing challenge. The team needed a reliable and affordable social media management tool that could enable publishing, collaboration, and analytics, all without breaking the bank.
Initially, iHeartDigital used Loomly, but after a significant price hike, they began searching for an alternatives that offered the same level of functionality at a more sustainable cost. That’s when they discovered Social Champ.
Let’s take a look at how Social Champ helped iHeartDigital achieve its goals.
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Quick Questions With Tracy Margetts
Name: Tracy Margetts
Designation: Founder | CPRP
Company Name: iHeart Digital
Company Website: www.iheartdigital.co.za
One Major Challenge: Finding a reliable and affordable tool
Best Feature: Reporting and Social Listening
The Challenge: Finding a Reliable and Affordable Tool
As iHeart Digital continued to grow, they needed a tool that helped them scale without multiplying additional costs.
“Loomly is the most recent tool we used, but they increased their pricing to more than double what we were paying, and we could not justify the additional spend.”
This prompted iHeart Digital to look for a smarter, more sustainable alternative that could support their workflow without compromising on quality or affordability.
The Solution: Discovering an Affordable and Feature-Rich Platform
After switching from Loomly, iHeartDigital quickly found that Social Champ offered the perfect balance of affordability, functionality, and simplicity.
Their favorite features included reporting and social listening, as well as the calendar view. The agency also benefited from the team collaboration feature, as it allowed the team to collaborate on posts and set up approval workflows.
iHeart Digital especially liked the dedicated Workspaces for different clients. This allows them to be kept neatly separated and easy to manage.
“Social Champ isn’t just a tool; it’s your partner in growth. Together with iHeart Digital, we turn strategy into success.”
The Difference: Value for Money and Impeccable Support
Beyond its features and affordability, what truly sets Social Champ apart for iHeart Digital is the value for money and the outstanding customer support that comes with it.
Whenever the team had a question or needed guidance, Social Champ’s support staff responded quickly, offering clear and friendly assistance every time. That level of responsiveness made a noticeable difference.
“Whenever we’ve had a question or needed guidance, their team has been quick, friendly, and incredibly helpful. That kind of support makes a real difference; it’s like having an extra partner in your corner, helping you reach your business goals faster and with confidence. Timing and speed are everything.”
The Result: 5+ Hours Saved, Weekly
Since switching to Social Champ, iHeartDigital has experienced a remarkable improvement in the overall workflow management. The platform has helped the team save more than five hours each week on scheduling, coordination, and content planning, which is now reinvested into strategy, creativity, and delivering results for clients.
“Since switching to Social Champ, iHeart Digital has seen a major boost in efficiency. We’ve saved up to 5 hours a week on scheduling, coordination, and content planning — time we now invest back into strategy and creative work. This shift has streamlined our workflows, reduced stress, and helped us scale our efforts without adding extra hands.”
With Social Champ as a trusted partner, iHeartDigital can now focus more on innovation and client success rather than administrative tasks. The tool has empowered the team to maintain consistency across multiple brands while optimizing collaboration and output quality.
Looking ahead, iHeart Digital’s long-term vision is to become a leading growth partner for ambitious brands.
Their goal is to empower brands with data-driven marketing strategies that deliver measurable results while expanding their reach across industries that aim to scale with purpose.
To achieve this vision, the agency is intentionally investing in innovative tools and AI-driven solutions to stay ahead of the curve, building long-term partnerships rather than one-off campaigns, and nurturing a team of passionate digital experts who lead with strategy, creativity, and heart. Their vision is centered on long-term growth, not only for iHeartDigital but for every brand they collaborate with.
Affordable, Reliable, and Built for Growth
Take a page from iHeartDigital’s success story. Switch to Social Champ and manage multiple brands with ease, clarity, and confidence.