VIYA Health is a women’s healthcare organization that adapts to every stage and transition of their lifelong wellness journey.
“Women’s healthcare has typically been shaped by short-term programs. There is a need for system evolution – to put women at their core, offering care that listens, adapts, and respects the full arc of their lives. We provide women clarity, confidence, and the freedom to live life on their terms.”
To carry out this much-needed mission, the organization requires a reliable social media management tool that can help it broadcast its message on multiple social platforms.
While the company used tools like Sprout Social prior, they needed a platform that could provide value for money, hence turning to Social Champ.
Let’s take a look at how Social Champ helped VIYA Health improve SM administration by 25%.
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Name: Jorge Rivas
Designation: Regional Corporate Services Director
Company Name: VIYA Health North America
One Major Challenge: Managing multiple platforms
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The Challenge: Multi-Channel Management Without Excessive Costs
VIYA Health faced the complex task of managing a diverse presence across multiple social platforms while coordinating with different team members.
Since their previous tool, Sprout Social, charged an agency-level price for a single user, it became difficult to add team members while also minimizing costs.
They needed a solution that offered multi-user collaboration and high-volume channel management without the prohibitive price tag often associated with enterprise-level tools.
The Solution: Affordable Agency-Grade Management
Social Champ provided VIYA Health with an affordable, agency-grade social media management solution. Since the platform’s higher-tiered plans offer unlimited users, the organization was able to add as many team members as they needed.
Another thing that made Social Champ a great solution was its bulk upload and data optimization features, which allowed the firm to schedule numerous posts at once. As a result, they were able to focus more on improving their SM strategy without being bogged down by tedious and repetitive tasks.
The Difference: Value for Money
What made Social Champ stand out was its value for money. Despite offering agency-grade features, the tool is designed to be made affordable for both startups and agencies with its flat-rate bundles and pay-per-profile pricing.
VIYA Health also gave a shoutout to Social Champ’s customer support, which they revealed to be extremely responsive and helpful.
The Result: Social Media Administration Improved by 20%
With Social Champ, the organization saw a 20% improvement in staff administration with regards to social media management.
“The result was staff efficiency improvement in social media administration by 20%.”
Now, the company hopes to further improve user experience by providing the right content at the right time.